Emails and notifications
Which emails we send, how to choose the topics you want, and how to stop them.
Updated 25 October 2026
From us
- Account emails: sign-up confirmation, sign-in codes, password resets, receipts for memberships and gift cards, your tickets when you buy on enjoyevents.uk, the code for a free ticket or a discount. These come as long as you have an account.
- News: new shows, pre-sales and offers, in the newsletter. Every newsletter has an Unsubscribe link at the bottom and a link to your email preferences, where you choose the topics: shows, offers, Enjoy Radio.
From the seller
iaBilet and the other sellers send the order confirmation and the tickets, under their own settings.
App notifications
Managed in your phone's settings for the Enjoy Events app.
Not getting our emails? Check spam and add office@enjoyevents.uk to your contacts. Getting them twice? You may have two accounts: contact us.
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Related articles
- The Enjoy Events app Tickets on your phone, the members' pre-sale, your member card, rewards and a notification when a new show is announced.
- I did not get my tickets email Check spam and the email you typed, look in your account, then ask the seller or us.
- Deleting your account Delete your account from the app, or ask us by email. Purchases are kept anonymised, everything else goes.
- Do I need an account? Not to buy a ticket. You need one for membership, points, saved shows and to see your tickets in the app.
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