What to bring to the door
Your ticket's QR code on your phone, charged, and photo ID when the show asks for it.
Updated 25 October 2026
- Your ticket: the QR code on your phone, from the seller's email, the app or your account. Brightness up, battery charged. A printed PDF works too.
- Photo ID when the event page says so, or when the show has an age limit.
- Your member card in the app or your wallet, if you have priority entrance or a Meet & Greet: see Your member card.
Each QR code is scanned once. Do not post pictures of your ticket online: anyone with the picture can use it before you.
Bags may be searched at the entrance. Large bags, professional cameras, alcohol and anything the venue lists as prohibited are not allowed in.
Check the event page the day before for the doors time and any change.
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Related articles
- Doors, age limits and arriving late Doors open before the show starts; the age limit is on the event page; late arrivals enter at a suitable break.
- Where are my tickets? In the email from the seller you paid, and in your Enjoy Events account and app when the order uses the same email.
- Your member card Your digital member card lives in the app and in your phone's wallet. Show it for priority entrance and member perks.
- Filming and photos at our shows Short clips for yourself are fine at concerts. At stand-up comedy, no filming at all.
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