Where are my tickets?
In the email from the seller you paid, and in your Enjoy Events account and app when the order uses the same email.
Updated 25 October 2026
Your tickets are in two places:
- The email from the seller. For most shows that is iaBilet: look for an email from iaBilet with the show's name, with the tickets attached or a link to download them. If you bought on enjoyevents.uk, the email comes from Enjoy Events and has each ticket with its QR code. Other sellers send their own email.
- Your Enjoy Events account. Sign in and open My tickets, or the Tickets tab in the app. Tickets bought with the email of your account are listed there with the QR code ready to scan. This works for iaBilet orders too, as long as you used the same email.
At the door, show the QR code on your phone, from the email, the app or your account. Nothing needs printing.
Cannot find them? Read I did not get my tickets email.
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Related articles
- I did not get my tickets email Check spam and the email you typed, look in your account, then ask the seller or us.
- Your tickets in the Enjoy Events app Every ticket bought with the email of your account appears in the app, ready to scan, iaBilet tickets included.
- Apple Wallet, Google Wallet and printing Tickets bought on enjoyevents.uk can go into your phone's wallet or be printed as PDF. iaBilet tickets come as PDF from iaBilet.
- Wrong name or email on my order A wrong email is fixed by the seller. A wrong name rarely matters, unless the show asks for ID.
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